• +234-810-257-4410
  • support@epicazo.com.ng

FAQ

Answer

Yes, we are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from epicazo.

Please contact us here if you think a product listed on our website does not meet these standards.


Answer

You can choose from the different payment methods available on Epicazo. Please find below the list of available payment methods:

  • Transfer 
  • Paypal (We Accept
  • Credit/Debit Card

You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information.

Answer

Yes for you to buy products from epicazo, you must register as a user and fill in your billing address for us to locate you

Answer

Shopping on Epicazo is easy! Once you have found the product you want to buy, just follow the steps below:

  • Click on 'ADD TO CART' to add this product to your cart
  • Click on 'VIEW CART and CHECKOUT' in the pop up
  • Click on 'Cart' in the top right corner
  • Register an account or Login into your existing account by entering your Email and password
  • Enter your shipping/billing information, ensuring your address is complete and accurate
  • Choose your preferred payment option
  • Click on 'Confirm order' to complete your order

Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact us here a few hours after your order placement.

Answer

Epicazo Online Shopping guarantees that all products covered are:
  • Authentic/original
  • Delivered in perfect condition (no tear, leak, dent, etc.)
  • Benefiting from extended return policy
  • The best experience you can find on Epicazo

Answer

Epicazo Online Store offers 4-7 days easy returns after your order has been delivered. You will receive 100% refund for your item, if we delivered a damaged, defective, wrong item or if you simply changed your mind. Click here if you want to initiate a return request.

Answer

There are no hidden costs or charges when you order from Epicazo. All costs are 100% visible at the end of the checkout process.

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